Terms and Conditions

Terms and conditions

Boarding, Day Care & Walking

ยป Download, Print and Sign our Boarding Form and Terms & Conditions

All dogs are to be dropped off and collected by their owner when using the boarding service.

Only dogs considered to be well socialized, who enjoy the company of others dogs and people are suitable for using the boarding service.

Dogs with behaviour or aggression issues cannot be accepted.

All dogs must have up to date vaccination certificate (which we will need a copy of) including kennel cough, be wormed and flea treated regularly.

Any dogs with symptoms of kennel cough cannot board with us until fully recovered.

Guardian Pet Care reserve the right to refuse or cancel any future bookings for any dog that displays aggressive, destructive or unreasonable behaviour.

If your dog causes damage to our homes, other than reasonable wear and tear, you agree to reimburse any reasonable cost incurred by the carer in this event.

In the unlikely event of your dog becoming involved in an accident or in an emergency we will contact the emergency number given first, then transport your dog to the vets.

Guardian Pet Care will not accept responsibility for the death, injury or illness of your dog. You are strongly advised to insure your dog for all eventualities.

Your dog will be walked on a lead at all times, if you wish for us to let your dog off you will need to complete an off the lead authorisation form.


Guardian Pet Care will hold your house keys and give to the assigned carer for access to and from your property to carry out dog walking duties or cat and small pet visits as discussed. You can ask for your key back at any time and they will be returned to you immediately.


We may take pictures of your pets from time to time to add to our Facebook page or website, please let us know if you do not want your pet to be photographed.


Dog walking payments are due at the end of the week.

Cancellations before 9 am Mon-Fri no charge. Sat-Sun on the day will incur 50% charge.

Day board service payable before your dog is dropped off.

Holiday board 25% non-refundable deposit required for holiday boarding to secure your place, balance due before your departure.

Payments can be made by cash or bank transfer.

Last updated February 2017